Terms

GLOSSARY

a) Consumer: The individual who leases the temporary use and enjoyment of the vehicle subject to this contract, who for the purposes of this contract shall be referred to as: Lessee.

b) Provider: The individual or legal entity that offers the temporary use and enjoyment of movable property for lease in exchange for a specific and determined consideration, who for the purposes of this contract shall be referred to as: Lessor.

c) Vehicle: The movable property that is the subject matter of this contract, which is described in the appendix to this contract.

DECLARATIONS FIRST. THE LANDLORD DECLARES:

a) That it is a Mexican legal entity, duly incorporated under applicable national law, as evidenced by Public Deed No. [number omitted], dated [date omitted], executed before Notary Public No. 233, in Mexico City, and registered in the Public Registry of Commerce of [city omitted] on January 20, 2014, under number two thousand four hundred and eighty-four.

b) That it designates as its legal representative for all purposes of this contract the individual specified in the preamble hereto, whose legal capacity is validated by the notarized testimony.

c) That its Federal Taxpayer Registry number is: DQC1101129M5.

d) That it provides the consumer with the following contact information for any matter related to this contract: telephone number +52 56 3279 8803, during the following business hours: 8:00 a.m. to 7:00 p.m., and the following email address: sales@tannahluxuryrentals.com.

e) That it has the human, financial, and material resources to fulfill the obligations arising from this legal act.

f) That its business activities include leasing vehicles.

g) That it has the licenses and permits required by law to provide the corresponding service.

h) That it informed the lessee of the scope and legal effects of this contract.

i) That it informed the buyer of the total amount to be paid for the lease transaction, as well as any applicable restrictions.

SECOND. THE LESSEE DECLARES:

a) That their name is as stated in the preamble of this contract, and that they have the legal capacity to fulfill the obligations contained in this contractual instrument.

b) That they have the legal capacity, in accordance with applicable laws, to be bound by the terms and conditions contained in this contract.

c) That it is their desire to enter into the lease that is the subject of this contract, under the terms and conditions established in this document.

d) That their personal information corresponds to that stated in the RESERVATION DETAILS of this contract.

CLAUSES FIRST. Consent. By means of this contract, the lessor agrees to grant the temporary use and enjoyment of the vehicle, for which the lessee shall pay a certain and determined price.

SECOND. Purpose. The subject matter of this contract is the vehicle described in the RESERVATION DETAILS section of this contract. Therefore, the characteristics, condition, spare parts, and general documents of the leased vehicle are detailed in the aforementioned document.

THIRD. Condition of the Leased Vehicle. The lessee accepts the leased vehicle in good condition, both mechanically and in terms of its bodywork, as detailed in the corresponding inventory. The parties agree that the vehicle will be delivered with the odometer stamped, and its use will be exclusively for the purpose agreed upon by the contracting parties. A vehicle lease agreement intended solely for the transportation of the lessee and their companions must be in writing for the parties' information. Likewise, the lessee receives the vehicle to their complete satisfaction, except for any hidden defects, and therefore agrees to pay the lessor, at market prices, for any missing accessories and parts of the leased vehicle at the time of delivery.

FOURTH. Place of Delivery and Receipt of the Vehicle. The lessor shall deliver the leased vehicle at the location previously agreed upon by the parties, respecting the date and time specified in the RESERVATION DETAILS of this contract. At the end of the term of this document, the lessee shall return the vehicle in the same condition in which it was received, except for normal wear and tear, on the date and time specified for this purpose, and agrees to return the vehicle to the lessor at the location determined by the parties for this purpose.

FIFTH. Lease Term. The term of this contract will be as indicated in the RESERVATION DETAILS of this document, and may not be extended except with the full consent of both parties expressed in a new lease agreement.

SIXTH. Lease Price. The lessee, for the temporary use and enjoyment of the leased vehicle, shall pay a certain and determined amount in local currency, without prejudice to the parties agreeing to payment in foreign currency in accordance with applicable laws, as stated in the RESERVATION DETAILS of this contract. The lessee agrees not to demand any charges not included in this contract.

SEVENTH. Payment Methods. The lessee may pay the vehicle rental in cash at the lessor's address, by bank card (VISA, MASTERCARD, or AMERICAN EXPRESS), electronic transfer, or any other form of payment agreed upon by the parties. The total rental price will be calculated based on the daily rental cost or the mileage rate, as requested by the consumer. The rental period will begin when the consumer has full access to the rented vehicle and will continue until the date the lessor receives it to their complete satisfaction. If the lessee has contracted the rental of the vehicle based on kilometers traveled, these will be determined by the mileage reading recorded on the device installed in the vehicle (odometer). The parties stipulate that if, during the rental period, any damage or breakage of the odometer's protective covers occurs due to the fault or negligence of the lessee, the rental will be calculated based on the daily rental rate established in the RESERVATION DETAILS of this contract, for the entire time the vehicle is in the lessee's possession.

EIGHTH. Security Deposit. The lessee agrees to deliver to the lessor the amount specified in the RESERVATION DETAILS of this contract as a security deposit to guarantee the fulfillment of the principal payment obligation. Consequently, the lessor must issue a receipt for said amount, stating: the name or business name of the lessor, the date and amount of the deposit, and the name and signature of the person receiving it. This vehicle rental agreement will serve as proof of exchange so that, at the end of the contract, the lessor will return the deposited amount within 48 hours of receiving the vehicle in satisfactory condition. Otherwise, said deposit will be applied to cover any outstanding balances, pay for replacements of missing items, and/or repairs of damage, provided these have been duly documented by the lessor. In the event that the missing amount or repair costs exceed the security deposit specified in the RESERVATION DETAILS... By signing this document, the customer authorizes the leasing company to charge the difference to the credit card used for the car rental. The customer understands that the leasing company may demand, through legal or extrajudicial means, payment of an additional amount if the deposit is insufficient to cover any missing items or outstanding balances. This applies if the customer fails to pay the outstanding balance for any missing items or repairs.

NINTH. Vehicle Return. The lessee agrees to return the rented vehicle at the end of this contract in the same condition in which it was received, except for normal wear and tear during the rental period. The parties agree that the return of the rented vehicle will take place on the date, at the location, and at the time specified in the RESERVATION DETAILS section of this contract. If the vehicle is not delivered as agreed, the lessee may deliver it later, subject to prior agreement between the parties, paying the rental fee for the delay according to the agreed rate for the time it takes to deliver the vehicle on the specified date and time. If the delay in delivering the vehicle is one hour, the lessee will only be obligated to pay the proportional amount for the delay.

TENTH. Prohibition of the Lessee Vehicle Leaving the Republic. Without the prior written consent of the lessor, the lessee vehicle may not leave the borders of the Mexican Republic. In case of non-compliance with the foregoing, the lessor may terminate this contract, recovering the vehicle in its current condition. The lessee shall be responsible for the payment of the corresponding penalty, plus the vehicle recovery expenses duly documented by the lessor.

ELEVENTH. Rights and Obligations of the Parties. The contracting parties acknowledge the enforceable rights of the parties to comply with all the provisions of this contract, and their consent is governed by the observance of the following obligations: In fulfilling this contract, the lessor is obligated to:

a) Deliver the lessee vehicle in optimal working condition, including the necessary fuel, on the day, time, and place agreed upon by the parties.

b) Receive the vehicle without any payment restrictions regarding fuel limits, with the understanding that the vehicle shall under no circumstances be returned by the lessee with a fuel level below one-quarter of a tank.

c) Receive the leased vehicle, indicating to the lessee, if applicable, that the vehicle is received to their complete satisfaction; otherwise, they must state the reasons for their actions at the time of receipt.

d) Return the security deposit to the lessee within the stipulated timeframe. For the purposes of this contract, the lessee's obligations are:

a) Pay the lessor the agreed-upon rental amount for the leased vehicle promptly, without prior notice, and under the conditions established in this contract.

b) Drive the leased vehicle at all times with a valid driver's license issued by the competent authorities, respecting all applicable Federal, State, and Municipal Traffic Regulations and Laws.

c) Do not drive the vehicle while intoxicated or under the influence of drugs. d) Do not use the vehicle for commercial purposes, nor sublet it.

e) Do not use the rented vehicle to tow trailers or overload it, using it only according to its normal strength and capacity.

f) Maintain the vehicle in the condition in which it was received, except for normal wear and tear. g) Do not transport explosive or flammable materials, drugs, or narcotics inside the vehicle.

h) Pay any fines imposed for violations of traffic regulations, even after the contract has expired, if the violation occurred while the vehicle was rented.

i) Do not use the vehicle in any way other than as agreed.

j) Do not sublet the vehicle to third parties without the prior consent of the lessor.

TWELFTH. Vehicle Insurance. The lessor agrees to offer for lease vehicles that are insured with the insurance company that best suits its interests. In the event of an accident, the lessee will be responsible for covering the insurance operating expenses (Deductible) at all times while the vehicle is in their possession. The lessor is responsible for informing the lessee of the terms and conditions under which the insurance will operate. However, during the lease, the lessee will be responsible for damages to third parties, as well as damages to persons or property traveling inside the vehicle, and therefore agrees to inform the lessor of any of the aforementioned events.

THIRTEENTH. Acts of God or Force Majeure. The contracting parties acknowledge that neither party will be liable if this contract is breached due to acts of God or force majeure. However, if any damage to the vehicle occurs during the term of this agreement due to these same circumstances, the lessee is obligated to notify the lessor and the competent authorities on the same day they become aware of the incident. Failure to provide such notification will be considered a breach of contract, and the lessee will be liable for compensating the lessor for any damages suffered as a result of said damage.

FOURTEENTH. Items left in the rented vehicle. Upon returning the rented vehicle, it is the lessee's responsibility to verify that there are no personal belongings in the vehicle. Otherwise, the lessor will not be responsible for any items left in the vehicle, nor for any damage or deterioration that may occur while they are being transported within the vehicle.

FIFTEENTH. Mechanical defects. In the event of any mechanical or electrical malfunction of the vehicle or the loss of the keys, the lessee must notify the lessor within the first two hours. The lessee remains liable if the malfunction was caused by an act attributable to them. In this case, the lessor is obligated to replace the vehicle with another in good working order, considering the characteristics of the rented vehicle, within two hours of the lessee reporting the breakdown, provided the vehicle is located in the same town where it was rented or at the lessor's address. Furthermore, the lessor agrees to credit the rental fee for the time the lessee was unable to use the vehicle due to the breakdown, which was not their fault. The period stated in this paragraph may be extended, at the discretion of the parties, if the lessor demonstrates their failure to comply with the aforementioned obligation due to causes beyond their control. In the event of lost keys, the lessor will provide the lessee with a duplicate within four hours of being notified of the loss, or of the vehicle being locked with the keys inside, provided the vehicle is also located within the same locality mentioned in the previous paragraph.

SIXTEENTH. Rental Cancellation. The renter has the right to cancel the rental at any time, provided it is done within the period agreed upon between the lessor and the renter. In this case, if the cancellation is made 7 days before the rental date, 50% of the amount paid will be charged. After that date, 100% of the amount paid will be charged. Amounts paid by the renter through the prepayment system are non-refundable in the following cases:

1) When the renter does not appear at the facilities or location established by Tannah Car Rental on the day and time scheduled for the vehicle rental.

2) When there are modifications to the rental days and/or initial reservation conditions, resulting in unused portions of the rental period.

3) When the customer does not meet the rental requirements.

4) When the customer provides false information regarding the rental requirements.

5) In the event of a breach of contract by Tannah Car Rental, a 100% refund will be issued, or, if applicable, the proportional amount for the unused portion of the service.

SEVENTEENTH. Grounds for Termination. The parties agree that termination will occur in the event of any breach of the obligations contained in this contract.

EIGHTEENTH. Penalty. The penalty will be 30% of the total amount determined as the vehicle rental price.

NINETEENTH. Claims and Complaints. The parties agree that the lessee may send any claim or complaint regarding the service to the lessor's email address provided in the RESERVATION DETAILS of this contract or, if applicable, to the address described in the Vehicle Rental Agreement. In any case, the lessor must respond to the lessee within two business days of receiving the claim or complaint.

TWENTIETH. Addresses. For the purposes of this contract, the addresses of the parties are those specified in the RESERVATION DETAILS section of this contract.

TWENTY-FIRST. Contracting via electronic means. The parties agree that, in lieu of an original handwritten signature, this contract—as well as any consent, approval, or other related documents—may be signed using electronic, digital, numeric, or alphanumeric signatures, voiceprints, biometrics, or any other method. Such alternative signing methods and the records where said signatures are applied shall be considered, for all purposes (including but not limited to civil and commercial law, consumer protection regulations, and NOM-151-SCFI-2016), to have the same force and effect as the signing party's original physical handwritten signature. If the contract or any related document is signed via electronic or digital means, the Parties agree that the formats of the contract and other documents signed in such a manner shall be preserved and made available to the consumer; furthermore, they agree that any and all information sent by the Provider to the email address provided by the Consumer at the time of entering into this Contract shall be deemed delivered at the moment it is sent, provided there is confirmation of receipt.

TWENTY-SECOND. Administrative Jurisdiction. The Federal Consumer Prosecutor's Office (Procuraduría Federal del Consumidor) has administrative jurisdiction to resolve any dispute arising regarding the interpretation or performance of this contract. Without prejudice to the foregoing, the parties submit to the jurisdiction of the competent courts in __________, expressly waiving any other jurisdiction to which they might otherwise be entitled by reason of their present or future domiciles or for any other reason.

TWENTY-THIRD. Privacy Notice. The parties agree that the information contained in this contract may be used solely for the purposes of this legal transaction; therefore, any use other than that agreed upon shall be considered a breach of contract.

Having read this contract and understanding the legal implications of its entire content, the parties sign it in as many counterparts as necessary in the City of _______________ on _______________, with a copy being delivered to each party participating in this legal transaction.

The consumer or client shall be covered by the car insurance policy provided that payment for said coverage has been made. This applies to Mexican citizens and citizens of any other nationality.

Name and signature of the Lessor | Name and signature of the Lessee

This contract was approved and registered by the Federal Consumer Prosecutor's Office (PROFECO).

Requirements for Renting a Vehicle with Tannah Car Rental.

The driver of the rented vehicle must have the following documentation available at the time of signing the rental agreement:

1) All foreign travelers require a passport as well as a driver's license.

 2) A valid driver's license.

 3) Drivers must possess an unexpired driver's license and a photo ID at the time of rental.

 4) Drivers may rent a vehicle using an International Driving Permit.

 5) All drivers and additional drivers must be able to present a valid, unexpired driver's license at the time of rental.

 6) The license must be issued by the state or province where you currently reside.

 7) For international travelers: If your driver's license is not in the Roman alphabet (i.e., if it is in Arabic, Greek, Russian, or Chinese), you must bring an International Driving Permit along with your national license.

 8) Possession of a credit card (Visa or MasterCard) with sufficient available credit to secure bank authorization; the amount to be held will be determined based on the rental vehicle category, the level of coverage purchased, and the total estimated rental cost (or, alternatively, a bank transfer covering these amounts).

 9) Be between 25 and 90 years of age.

 10) If an additional driver is required on the contract (Ask for the no charge extra driver benefit), there is a fee of $100.00 MXN per day plus taxes (applicable to both Mexican and foreign drivers); they are required to present an official photo ID and/or passport, as well as a valid driver's license. The documents described above must be issued in the name of the person renting and driving the vehicle.

11) A security deposit is required according to the type of car rented and will be collected at the time of pick up.

General Rental Policies

a) All rentals are valid for a 24-hour period starting from the time the reservation is made.

 b) Reservations are guaranteed for a maximum period of 1 hour (60 minutes) from the scheduled time.

c) The maximum grace period for returning the vehicle without incurring additional charges is 59 minutes beyond the "Pick up Time" (unless you inform us before your pick up time about your change of time), specified in the rental contract. If this time is exceeded, Tannah Rental Car will apply a charge equal to one-third of the contracted rate if the vehicle is returned between one and two hours after the scheduled return time; starting from the third extra hour, a full additional day's rental will be charged.

 d) Additional coverage and services are not prorated and will be charged at 100% of the cost starting from the very first extra minute.

 f) Tannah Rental Car reserves the right to decline the reservation—and consequently the vehicle rental—if the renter does not meet the necessary requirements to complete the transaction.